CMMI-SVC Awareness Course


Duration: Classroom Virtual What is Virtual Training?

2 Full Days, 09:00 AM - 04:00 PM

2 days x 3 sessions daily - flexible hours

(10:00 - 12:00 & 14:00 - 16:00 & 18:00 - 20:00)

Date: Recurring - select the date based on your schedule

Location: Cairo / Alexandria Dubai Virtual
Fees: 1,500 L.E. per attendee $250 per attendee 50% discount
  (15 reward points) (7.5 reward points)

Instructor: Our qualified and experienced instructors

CMMI%20for%20ServicesDescription: This training course provides awareness introductory knowledge about CMMI-SVC model. It gives background about CMMI models in general and their intended uses, then explores the components of the CMMI-SVC models and explains the meaning and implementation of each component. CMMI-SVC is the service management maturity model that helps service providers in improving their processes.

Attendees will receive handouts of the training materials. Free catering and beverages are available all day long. A certificate of attendance will be issued to attendees at the end of the training.

The course outline is as follows:

  • About CMMI-SVC
    • Introduction
    • Process Area Components
    • Book Walkthrough
    • Capability & Maturity Levels
    • Relationships between Process Areas
    • Key Definitions
    • CMMI Implementation and Appraisals
  • Generic Goals & Generic Practices
    • Process Institutionalization
    • Generic Goals & Generic Practices
    • Applying Generic Practices
    • Process Areas that support Generic Practices
  • Process Areas


Note: This is not an officially accredited course


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