April 2022: How to create an organizational structure? An organizational structure is a hierarchical depiction of the functional breakdown of a certain organization showing sub-functions and roles with reporting lines. The organizational structure can be created for any organizational scope, with any level of breakdown necessary for the purpose for which this organizational structure will be used and the target audience. For example, a multi-national company can create an organizational structure for the global group showing top executives in all national branches, in addition to several national organizational structures for local branches, and going on the same way for subsequent organizational units. Team organizational structure can also be created for temporary endeavors like individual projects. The structure and number of levels and branches in an organizational structure are arbitrary depending on each organization composition, but it should be suitable for use as a depiction and detailed to a manageable level.
March 2022: How to measure process performance? Performance is generally measured using KPIs (Key Performance Indicators) that are defined according to the performance aspects of the scope being measured. For processes, KPIs are defined to measure the aspects related to process components, including inputs, outputs, activities, stakeholders, etc. KPIs would not only measure the timing of completion of steps, but also quality and validity of the artifacts and produced outputs, and generally the objectives of executing the process. KPIs would also measure performance and capability of the actors playing roles in executing process steps with regards to required competences. Performance measures of the process are collected periodically, and are used as basis for continual improvement of the process performance as found necessary.
February 2022: Is a process important to exist? A process is needed for grouping and sequencing a series of steps leading to an expected output or achievement of an objective. Processes are viewed as means for discipline and governance. However, when overly complicated these same processes can be a reason for bureaucracy and become counter-productive. Even in agile environments, processes are still important; they are mainly elimination of ad-hoc actions, as processes are implicit agreements of how things are done here. To be efficient, process performance needs to be monitored, measured, and managed, so that there are no bottlenecks or redundancy. Also roles and responsibilities associated with every step in each process need to be clearly defined and assigned. Consequently, processes are subject to continual improvement of their structure and performance.
January 2022: How to balance technical skills versus soft skills? Although technical skills are the core required skills for any profession, they need to be accompanied by proper level of soft skills for a person to succeed and progress in their career. Lack of essential soft skills can be a substantial obstacle in someone's path to growth despite high level of technical skills. The weight of importance of soft skills can be different from profession to another, depending on the needs of each job. Most work environments, however, would necessitate a practical level of soft skills, like communication and interpersonal skills, team work, time management, conflict management, etc. Amount of effort and training required to acquire such skills will depend on the current level of each person, while some people can be talented with charismatic level of personal skills, others would need extensive effort to adopt such skills in their character.
December 2021: What is a Project Charter? A Project Charter is the first formal document that recognizes the project presence in an organization. A charter is a declaration that a new project is initiated, and it summarizes the key characteristics of the project, including for example the project name, sponsor, project manager, client, key stakeholders, key team members, project budget, key milestones and deadlines, main risks and constraints, main deliverables, and other necessary identification boundaries. The charter document should be officially approved and signed by concerned parties, like the sponsor, the project manager, and executive management. A project charter is rarely expected to be altered throughout the project life, and subsequent changes should be reflected in the other relevant project documents, like the project plan and project organization structure with formal change requests.
November 2021: What is the 80/20 rule? The 80/20 rule, also known as Pareto rule, refers to the expectation that most of samples (almost 80%) in an observation are attributed to few causes or categories (almost 20%). This fact proves to be true in several cases, and it shows that the vital few causes are worth attention and investment. For example, in business you can find that majority of income is generating from small proportion of customers, to whom you should pay most attention. Pareto analysis is also one of the techniques in root cause analysis for problem solving. Bar charts are usually used to depict results of this analysis, with more frequent causes listed first in the graph with highest value in descending order as a visual guide to focus on more influential items.
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